What Deming Knew That Your Dashboard Doesn’t
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What Deming Knew That Your Dashboard Doesn’t
“Why do more pressure, more meetings, and more accountability so often produce the same outcomes? John Dues and Andrew Stotz explore Deming’s overlooked insight that results are created by systems — not effort alone. Learn why reacting to variation often makes performance worse, how leaders unintentionally create noise through “tampering,” and what it takes to build improvement that actually lasts.“
Listen on Apple Podcasts or Listen Notes.