The Red Bead Experiment: Misunderstanding Quality (Part 5)
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The Red Bead Experiment: Misunderstanding Quality (Part 5)
“What can Dr. Deming’s famous Red Bead Experiment teach us about quality? What happens when you only focus on the bad, and ignore the good? In this episode Bill Bellows and Andrew Stotz discuss acceptability vs desirability in the context of the Red Beads and a few of the 14 Points for Management.”
Listen on Apple Podcasts or Listen Notes.