Meeting Requirements Is Not Enough: Awaken Your Inner Deming (Part 2)
The post was originally published here.
Meeting Requirements Is Not Enough: Awaken Your Inner Deming (Part 2)
“What is quality? Does it mean always meeting specifications? What if the calculus for specifications means little and tells managers almost nothing about the process or its potential for improvement? Dr. Bill Bellows discusses the negative consequences of this kind of black-and-white thinking and what to do about it.”
Listen on Apple Podcasts or Google Podcasts.