8 Dimensions of Quality: Misunderstanding Quality (Part 2)

By Andrew Stotz | September 5, 2024 |

The post was originally published here.

8 Dimensions of Quality: Misunderstanding Quality (Part 2)

“In this episode, Bill Bellows and Andrew Stotz discuss David Garvin’s 8 Dimensions of Quality and how they apply in the Deming world. Bill references this article by Garvin.”

Get the full show notes here.

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