The Importance of Operational Definitions: Deming in Education with David P. Langford (Part 12)
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The Importance of Operational Definitions: Deming in Education with David P. Langford (Part 12)
“Operational definitions are clearly defined words, phrases, and concepts that everyone working together agrees to use in the same way. Making assumptions about words like “tardy” or “good” is a fast track to confusion and disengagement. In this episode, Andrew and David talk about operational definitions in education – for students, faculty, and administrators.”
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