Dr. Deming
Secret Weapon for Improvement: Deming in Schools Case Study with John Dues (Part 5)
Is there a secret weapon for improvement? Yes! John and Andrew discuss how students fit into improvement projects – and how that translates to businesses.
Read MoreThe End of Perfection: Awaken Your Inner Deming (Part 4)
What’s the difference between “perfect” and “that will work?” We use them interchangeably all the time. In this episode, Bill and Andrew discuss what “perfect” means and why it’s standing in the way of innovation and improvement at work and at home.
Read MoreLearning to Learn: Role of a Manager in Education (Part 4)
Dr. Deming encouraged lifelong learning for everyone, but particularly for managers and leaders. In this episode, David and Andrew talk about Deming’s fourth point in his list for The Role of the Manager of People After the Transformation.
Read MoreBuilding Knowledge Through Predictions: Deming in Schools Case Study with John Dues (Part 4)
In this episode (part 4 of the series), John and Andrew continue their discussion from part 3. They talk about how to use data charting in combination with the Plan-Do-Study-Act cycle to gain the knowledge managers need to lead effectively.
Read MoreWhy Variation Matters: Awaken Your Inner Deming (Part 3)
In this episode, Bill and Andrew discuss variation, the impossibility of true interchangeability and why we need to apply “shades of gray” thinking at work. Bill shares the key question that will take your organization beyond “meets specifications” and help improve your processes, so you can delight your customers.
Read MoreOptimizing Diversity: Role of a Manager in Education (Part 3)
In this third discussion in a series on the Role of a Manager, David and Andrew discuss how a manager should view, and treat, people. Deming wrote, “It’s just not ranking people, it is instead recognition of differences between people and an intent to put everybody in position for development.” David applies this to education: literally looking at how to support everyone with limited resources.
Read MoreMaking Data Meaningful: Deming in Schools Case Study with John Dues (Part 3)
Education is often touted as data- or evidence-driven. But in this discussion, John Dues contends that educational data is often fiction, given how easy it is to distort, both via the inputs and outputs and through manipulation.
Read MoreMeeting Requirements Is Not Enough: Awaken Your Inner Deming (Part 2)
What is quality? Does it mean always meeting specifications? What if the calculus for specifications means little and tells managers almost nothing about the process or its potential for improvement? Dr. Bill Bellows discusses the negative consequences of this kind of black-and-white thinking and what to do about it.
Read MoreFostering Cooperation: Role of a Manager in Education (Part 2)
In this episode, Andrew and David discuss how managers can help people to see themselves as components in a system, working with those before and after them in the process of educating children – for the benefit of all.
Read MoreGrowing Businesses in Kenya: Interview with Justin Macharia
Andrew talks to Justin Marcharia, Round Table Training Africa’s Managing Director, about his collaboration with The Deming Institute. His goal is to help new and small businesses in East Africa use the Deming philosophy to grow in sustainable ways.
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