Dr. Deming
Integration Excellence: Awaken Your Inner Deming (Part 12)
What does it mean that people feel connected and included when something good happens yet dissociate when something bad happens? In this episode, Bill Bellows and Andrew Stotz discuss the human side of integration.
Read MoreDo You Listen to Speak or Listen to Learn? Role of a Manager in Education (Part 12)
Listening to understand and learn is often harder than not-really-listening because you’re thinking about what to say. Dr. Deming emphasized learning and was excited about ideas he heard from others every day. In this episode, David Langford and Andrew Stotz talk about why and how managers, including teachers, should listen to staff or students.
Read MoreHow to Break Down Barriers: Deming in Schools Case Study (Part 15)
Most people agree: teamwork and collaboration generate greater results than isolation and silos. So why do we let barriers get in the way? In this episode, John Dues and host Andrew Stotz talk about barriers to collaboration and how to break them down.
Read MoreIn Search of Excellence: Awaken Your Inner Deming (Part 11)
What’s the difference between Compliance Excellence and Contextual Excellence? Is one better than the other? Which one does a Deming organization pursue? In this episode, Bill Bellows and host Andrew Stotz talk about the variety of types of excellence, and why they matter.
Read MoreDrive Out Fear: Deming in Schools Case Study (Part 14)
What causes fear in an organization? How is fear hurting employee morale, productivity, and overall performance? What great things can happen when you remove fear? In this episode, John Dues and host Andrew Stotz talk about fear, and how managers can get rid of it.
Read MoreAre You Expecting Perfection? Role of a Manager in Education (Part 11)
Perfection may be your goal, but unless you create an artificial environment, you’re not going to get it. David Langford and host Andrew Stotz discuss how good managers/teachers let go of perfection and, instead, understand variation, then work on the system to produce better and better outcomes for everyone.
Read MoreIt Depends! Rethinking Improvements: Awaken Your Inner Deming (Part 10)
When we answer a question with “it depends” we are asking for more information about the possible variables that will inform the answer. In this episode, Bill Bellows and host Andrew Stotz discuss how, in the Deming world, “it depends” can trigger improvements in processes or products and services.
Read MoreHow to Build Trust: Role of a Manager in Education (Part 10)
“Trust me!’ We’ve all heard it, and probably said it. But how do you build a culture of trust at work, or in a classroom? David Langford and host Andrew Stotz talk about how inclusive decision-making inspires trust, and leads to better outcomes.
Read MoreWhat Do Training and Leadership Really Mean? Deming in Schools Case Study (Part 13)
In this episode, John Dues and host Andrew Stotz discuss what Dr. Deming meant by “institute training on the job” and “adopt and institute leadership” (principles 6 and 7). How do you follow those principles in the context of education?
Read MoreWho Needs Special Help? Role of a Manager in Education (Part 9)
Most of the time, variation between students or workers is the result of common cause situations, but sometimes you find folks who consistently aren’t performing at the same level. Does more punishment work? What should you do instead? In the episode, David Langford and host Andrew Stotz discuss how managers (or teachers) should approach these “special cause” situations.
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