Dr. Deming
Are You Expecting Perfection? Role of a Manager in Education (Part 11)
Perfection may be your goal, but unless you create an artificial environment, you’re not going to get it. David Langford and host Andrew Stotz discuss how good managers/teachers let go of perfection and, instead, understand variation, then work on the system to produce better and better outcomes for everyone.
Read MoreIt Depends! Rethinking Improvements: Awaken Your Inner Deming (Part 10)
When we answer a question with “it depends” we are asking for more information about the possible variables that will inform the answer. In this episode, Bill Bellows and host Andrew Stotz discuss how, in the Deming world, “it depends” can trigger improvements in processes or products and services.
Read MoreHow to Build Trust: Role of a Manager in Education (Part 10)
“Trust me!’ We’ve all heard it, and probably said it. But how do you build a culture of trust at work, or in a classroom? David Langford and host Andrew Stotz talk about how inclusive decision-making inspires trust, and leads to better outcomes.
Read MoreWhat Do Training and Leadership Really Mean? Deming in Schools Case Study (Part 13)
In this episode, John Dues and host Andrew Stotz discuss what Dr. Deming meant by “institute training on the job” and “adopt and institute leadership” (principles 6 and 7). How do you follow those principles in the context of education?
Read MoreWho Needs Special Help? Role of a Manager in Education (Part 9)
Most of the time, variation between students or workers is the result of common cause situations, but sometimes you find folks who consistently aren’t performing at the same level. Does more punishment work? What should you do instead? In the episode, David Langford and host Andrew Stotz discuss how managers (or teachers) should approach these “special cause” situations.
Read MoreResource Management: Awaken Your Inner Deming (Part 9)
In this episode, Bill Bellows and host Andrew Stotz talk about resource management in a non-traditional sense. Bill explains how managing the variation and integration in your product or service is just as important as increasing consistency and removing waste.
Read MoreThe Student Supply Chain and Using PDSA for Improvement Deming in Schools Case Study with John Dues (Part 12)
In this series, John Dues and host Andrew Stotz discuss principles that educational systems leaders can use to guide their transformation work. This episode covers principles 4 and 5: maximize high-quality learning and work continually on the system.
Read MoreWhose fault is it? Role of a Manager in Education (Part 8)
When things go wrong, who gets blamed? When things go right, who gets the credit? Dr. Deming wrote that good managers don’t play the blame/credit game. Instead, they “study results [of feedback] with the aim to improve performance.” In this episode, David Langford and host Andrew Stotz discuss getting honest feedback, how to react, and why it’s important.
Read MoreApplying Deming’s 14 Points to Education – Points 2 and 3: Deming in Schools Case Study with John Dues (Part 11)
In this episode, John Dues and host Andrew Stotz discuss points 2 and 3 of Dr. Deming’s 14 Points for Management – translated for people in education: adopt the new philosophy and cease dependence on inspection to achieve quality.
Read MoreUnderstanding Shades of Variation: Awaken Your Inner Deming (Part 8)
In this episode, Bill and Andrew discuss the shades of variation: meeting requirements, accuracy, precision, and precision around variety. Is reducing variation to zero a good thing? Plus, Bill and Andrew share stories that offer practical ways to think about these concepts.
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